It's been a couple of weeks since my last post. The week was rather peaceful... That was until I got a mail from some retard in the Level 2 (L2) team supporting my account this morning. The doofus basically decided to point the finger at me for something which he or his team overlooked to perform like a good 2 weeks ago... They basically had to down several servers and were given specific instructions by a unix guru to inform him when the servers were up and running so that he may proceed to attach the console to the next server that required to be booted up. Doofus... And the rest of the team however... decided that this issue was no longer theirs once the ticket was dispatched over to my queue... And when there was a trigger from another team which was affected by the unavailability of the server... He conveniently referred them to me!! Whilst I understand that the ticket is in my queue and under my name... My question is... WHY did the moron not do as he was told?? Now... due to his incompetencies... I'll have to wait till tomorrow before I can look at the goddamn server!!!
If you want to dispatch tickets ONLY... Go back to L1!!! Freaking moron!!!
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